Change management & business consulting · San Francisco

Where two currents meet, change takes hold.

A boutique, women-owned consultancy that guides large organizations through the people side of technology change — so a new way of working gets adopted, and stays adopted. Our consultants don't advise from a distance; they join your team and work side by side.

Start a conversation Read the success stories
2008
Guiding change since
Prosci®
Certified practitioners
WOSB
Women-owned small business

Who we are

Incorporated in 2008, Two Rivers Corp. is a small, boutique consulting group specializing in change management for large-scale technology and enterprise projects that touch thousands of people.

Our certified change practitioners have built a reputation for high-quality outcomes with global clients across IT, networking, travel and financial services. Each consultant becomes a member of the client's team — doing hands-on work as part of the project, not observing from the outside. Whatever the initiative, the care and wellbeing of our clients sits at the heart of everything we do.

What we do

Managing the people side of change

Change management is a structured method for handling the human side of a project — the part that determines whether an investment is adopted or abandoned. Done well, it speeds adoption, protects satisfaction, and delivers the return the work was funded to earn.

  • Change management strategy & planning
  • Readiness & impact assessments
  • Change management integrated with project methodology
  • Communication planning & execution
  • Stakeholder analysis & engagement
  • Training planning & coordination
  • Readiness & resistance management
  • Go-live support planning & results measurement

Project coordination & administration

A long track record of running fast-paced, mission-critical projects for well-known Silicon Valley companies.

  • Multi-phase planning
  • SDLC
  • Waterfall & Agile/SCRUM
  • Requirements analysis
  • Scheduling & tracking

Training management & coordination

Custom courseware built to each client's needs, with a specialization in end-user training for Salesforce and other CRM platforms.

  • Salesforce & CRM
  • Instructor-led or web-based
  • Job aids & user tools
  • Reference guides
  • Enrollment & tracking

Industries served Information technology · Networking · Travel · Financial services

How we work

A structured path from current state to future state

Our Prosci®-certified practitioners follow a disciplined sequence, embedded alongside your team. Nothing is left to chance, and every step produces something the project can act on.

  1. Assess

    Strategy, planning, and readiness and impact assessments that map who is affected and how deeply.

  2. Align

    Stakeholder analysis and engagement, with change agents who give the initiative advocates on the ground.

  3. Enable

    Communication and training that build awareness, understanding, and the ability to change.

  4. Sustain

    Resistance management, go-live support planning, and results measurement that keep adoption from slipping.

Success stories

Called in when the stakes are highest

More than once, Two Rivers has been the firm brought in to rescue a project after others were dismissed. Here's what that looks like.

20,000+ employees · enterprise integration

Role-based change management

One of Silicon Valley's most admired technology companies acquired three software firms and had to fold them into the enterprise — a change touching more than 20,000 employees. A large CRM rollout had already failed on poor adoption, and the client dismissed every consulting firm on the project except Two Rivers. Our team analyzed every role, defined exactly what would change for each one, and enlisted change agents to shape communication and training from the inside. The failed implementation became a company-wide success — and the client adopted our methodology as its model for change going forward.

Millions in penalties avoided · information security

Time-critical implementation, simplified

A global information-security leader was splitting the company to sell off a division, with a complex platform release standing between them and millions of dollars in license penalties. A big-five firm had already stumbled — users weren't ready and the documentation was impenetrable — and was let go. Two Rivers stepped in, rebuilt the change materials in plain, usable language, and cleared the rigid deadline. We closed by transferring knowledge and reusable templates so the client could keep succeeding on its own.

1M+ passengers a year · organizational restructuring

Facilitated consensus, gained commitment

A premier cruise and tour company serving over a million passengers a year faced an aggressive restructuring that lived or died on stakeholder buy-in. We brought key leaders into the room, facilitated the strategic conversations that built genuine consensus, and turned that commitment into a change framework and communication strategy that carried the project through. Sometimes the hardest problems only ask for a commitment.

Voice-biometric IVR · global financial institution

Trusted expertise for UAT

One of the world's largest financial institutions was implementing a new natural-language IVR with voice biometrics — cutting-edge at the time — and needed User Acceptance Testing done flawlessly. Two Rivers augmented the client's technology staff, made an immediate contribution, and was recognized as a critical factor in the launch's success.

Certificates & designations

Certified, and accountable for it

Formal credentials that back the work — from change-practice certification to state and city diversity-supplier status.

  • Prosci® Certified Change Practitioners Industry-standard change management methodology
  • San Francisco Micro Local Business Enterprise (LBE) Woman-Owned (WBE) firm · Vendor #101379 · Cert #CMD032017350
  • State of California Small (Micro) Business Registration #2004444
  • California PUC Diversity Supplier Women Business Enterprise (WBE) · #17000116

Our story

Founded to share hard-won expertise

Two Rivers Corp. was incorporated in 2008 by founder and owner Nahrein David, who brought more than twenty years of business experience to a simple idea: that large organizations deserve a partner who treats change as a craft, not an afterthought.

Today TRC is a small, boutique consulting group with an outsized reputation — a women-owned small business and certified Local Business Enterprise in San Francisco, delivering high-quality outcomes for global clients across technology, networking, travel and financial services. Whatever the project, the care and wellbeing of our clients comes first.

  • Founder Nahrein David, CEO & Owner
  • Founded 2008 · San Francisco, California
  • Model Embedded, side-by-side delivery
  • Status Women-owned small business · Certified LBE

Contact us

Let's talk about what's changing

Tell us about the initiative ahead. We'll respond as soon as we can and find the right way to help your people through it.

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